DID MY ORDER GET CONFIRMED? SINCE I DID NOT RECEIVE AN E-MAIL.
On order confirmation on our side, you will automatically receive an e-mail with your order details within 1 hour of order placement. If you did not receive an e-mail confirmation and you cannot find your order in the my account page within 1 hour after placing your order, please contact us with the details of your order.
CAN I CHANGE OR CANCEL MY ORDER IF IT HAS NOT BEEN DISPATCHED?
Once the order is confirmed, it is almost impossible to make any amendments or cancellations. We try to have a very fast processing procedure to fulfill our delivery times. The quicker you contact us after completing the order, the higher your chance is that it can be changed or canceled.
WHERE DO YOU DISPATCH FROM?
All goods are dispatched from our warehouse based in Eindhoven, The Netherlands.
CAN I ADD AN ITEM AFTER I HAVE PLACED MY ORDER?
Once the order is confirmed, it is almost impossible to make any amendments or cancellations. Please contact us as quick as you can and we may be able to add an item for you.
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